Aftermarket service and parts identification
When a customer calls with a service issue, your team manually looks up the drawing package and reads through the P&IDs and mechanical drawings to identify the relevant equipment, piping, and part numbers. Multi-decade customers have drawings in multiple formats across multiple CAD generations.
Every customer's installed-base drawings become structured, queryable data. Service desk queries return specific equipment tags, part references, and piping configurations in seconds rather than hours.